Privacy Policy for felisquanor.com

Welcome to our privacy policy. We value your trust and commit to protecting your personal information. Below, we outline how we collect, use, and protect the data you share with us.

Information We Collect About You

We collect information to provide and personalise our services. The type of data we gather depends on your interactions with our website.

• Personal details such as your name, email, or contact number provided when contacting us or subscribing to updates.
• Technical information including your IP address, browser type, operating system, and usage data collected automatically.
• Details about your preferences and interactions with our website, which help improve our content and services.
• Information collected via cookies and similar technologies, as detailed in our separate cookie policy.

How We Use Your Data

We process your information in accordance with Australian privacy laws to deliver, enhance, and personalise your experience on our platform.

• Providing services, communicating updates, and responding to your enquiries or requests.
• Customising our website layout and content based on user preferences, ensuring a tailored experience.
• Improving our offerings through analytics, feedback, and ongoing service enhancements.
• Complying with applicable legal requirements and addressing technical or security issues when necessary.

Our Legal Basis for Processing

We process your personal information under the lawful grounds permitted by Australian Privacy Principles (APPs).

Collection and use of your data is based on either your consent, our contract with you, or our legitimate business interests, in line with relevant data protection laws.

Information Sharing

Your privacy matters. We only share your information when necessary for our legitimate business purposes or as required by law.

• With service providers who assist us with operations such as website hosting, analytics, communication, or marketing, under strict confidentiality agreements.
• If required to do so by law, to comply with legal obligations, or to protect the rights and safety of our business and users.
• In the event of a merger, acquisition, or business transfer, your information may be part of the transferred assets under strict data protection conditions.

Data Security

We maintain safeguards to protect your data from loss, misuse, or unauthorised access. Our security measures include encryption, restricted access, and regular reviews. While we strive to secure your data, no online process can be completely risk-free. Please take care with your personal information.

Your Rights

You have rights regarding your personal information as provided by Australian privacy regulations.

• Request access to the personal data we hold about you and receive a copy of it.
• Ask for corrections if your data is incomplete or inaccurate, and request deletion in certain circumstances.
• Withdraw your consent for future processing where we rely on it, subject to legal and contractual limits.
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy has been breached.

Cookies & Tracking

We use cookies and similar tools to enhance your online experience, understand usage patterns, and improve site performance. For more information, please review our detailed cookie policy.

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Contact Us

Questions or privacy concerns? Please contact us using the details below. We aim to respond promptly and address your data privacy queries.

Updates to Our Privacy Policy

We may modify this policy to reflect changes in our practices or legal requirements. Updates take effect once posted here and are dated below.